Customer Support Executive Job at Aachho in Jaipur

Customer Support Executive

QA Engineer

Aachho , Jaipur

About Us

Aachho is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey

Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team

Role: Customer Success Associate,

Industry Type: Textile & Apparel,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills

bpo customer relationship customer service customer complaints team handling customer care training customer support quality analysis handling customer queries quality assurance call monitoring customer handling servicing communication skills

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Job Location

Jaipur

Relevant Jobs

Job Location

Jaipur

Information

Position

QA Engineer

Job Type

Experienced

Type of workplace

on-site

English Languages

Basic

Languages

Salary Range

(Based On Interview)

Customer Support Executive