Program Manager

Key Responsibilities

Program Design Implementation

• Develop and execute comprehensive program plans aligned with organizational goals.
• Manage end-to-end program lifecycles, including initiation, planning, execution, monitoring, and closure.
• Identify local partnership opportunities to co-create programs aligned with the organizational vision.

Field Operations Management

• Oversee on-ground program execution to ensure alignment with strategic objectives.
• Conduct regular field visits to assess program impact and identify areas for improvement.
• Address operational challenges in field locations and ensure smooth program delivery.

Community Development

• Engage with local communities to understand their needs and co-create sustainable solutions.
• Foster partnerships with stakeholders such as local governments, NGOs, and community leaders.

Skill Development Initiatives

• Design and implement skill development programs that enhance employability and livelihoods.
• Monitor training effectiveness and recommend adjustments to improve outcomes.

Data-Driven Decision Making

• Collect, analyze, and report program data to measure effectiveness and inform strategy.
• Prepare detailed program reports and presentations for stakeholders.

Stakeholder Engagement

• Collaborate with internal and external stakeholders to ensure program success.
• Represent the organization in forums, conferences, and meetings to share insights and best practices.

Compliance Quality Assurance

• Ensure all programs adhere to regulatory and organizational guidelines.
• Maintain high standards of program quality and ethical conduct.

Competency Model

Core Competencies

• Strategic Thinking: Ability to design and execute long-term strategies with a focus on impactful outcomes.
• Problem Solving: Proficient in identifying challenges and implementing effective solutions.
• Adaptability: Thrive in dynamic environments and effectively manage change.
• Collaboration: Build and maintain strong relationships with diverse stakeholders.

Functional Competencies

• Field Operations Management: Deep understanding of on-ground program implementation and logistics.
• Community Engagement: Skilled in fostering trust and collaboration with community stakeholders.
• Program Management: Expertise in managing complex projects within time and budget constraints.
• Data Analysis: Proficient in leveraging data for monitoring, evaluation, and decision-making.

Leadership Competencies

• Influence: Inspire and motivate stakeholders to align with program goals.
• Resilience: Maintain focus and determination in challenging circumstances.
• Accountability: Take ownership of program outcomes and drive continuous improvement.

Qualifications Experience

• Bachelors degree in Social Work, Development Studies, or a related field (Masters preferred).
• 10+ years of experience in the social sector, with a focus on field operations, community development, and skill development.
• Proven track record of managing large-scale programs as an Individual Contributor.
• Willingness to travel extensively and work in field locations.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in project management tools and techniques.