Business Analyst (Post Sale | Project Lead)

RESPONSIBILITIES

• Coordinating and interacting with development teams and clients for the development / customization of solutions to their requirements.
• Preparation of user manuals, installation qualification, and functional requirement specifications.
• Publishing documentation in the format required for project delivery.
• Manage multiple projects concurrently and meet all documentation deliverable deadlines.
• Must have passion for writing.
• Writing case studies and blogs for the projects and websites developed.
• Ability to work in a dynamic work environment and produce highly engaging, precise technical literature within short turn-around times
• Proactively resolves customer satisfaction issues.
• Status reporting to clients on a daily basis based on project status.
• Participate and contribute to daily stand-up calls on project progress.
• Technical Recommendation and Testing.