Experience: At least 6 year experience in core areas of CRM (Sales, Service and/or Marketing modules) At least 4 year experience in performing in a Business Analyst capacity and mapping business processes Experience with Microsofts Sure-Step Implementation Methodology Experience with integration with third party Marketing tools like Eloqua / Marketo / Social CRM would be advantageous At least 4 full lifecycle implementations on MS Dynamics CRM (2013, 2015 would be advantageous) English : Fluent Capabilities: Strong knowledge of Dynamics Architecture and Data Model and proficient with Microsoft Tools Capable of undertaking complex MS Dynamics CRM configuration as well as customizations Ability to develop Microsoft CRM custom workflow assemblies, plug-ins and Java Script Development Development capabilities to undertake Microsoft CRM form development and reports with Microsoft SQL Server Reporting Services Development capabilities on Microsoft .Net Framework, including C#, VB.Net and integrating Microsoft CRM with Microsoft SharePoint Development capabilities on Power Platform tools and functionalities CRM 2015 and above Certification Formal Education : Bachelors degree in Computer Science, Information Systems, Business Administration or equivalent with an in-depth knowledge of the following process areas: Sales Force Automation Marketing & Service Management Order Management and related Accounts Receivable processes Case Management Special/Additional Qualifications : Proven ability at analyzing complex problems Strong Process management knowledge Strong Leadership skills Strong communication skills and ability to influence business users to accept best practices and process improvements. Ability to interact with suppliers Strong presentation skills Ability to train users on IT solutions including writing training manuals and user guides. Key Skills : Crm Sales Marketing Role: Technical Consultant Industry Type: Recruitment / Staffing Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate PG: Any Postgraduate Key Skills Order managementComputer scienceService managementAutomationMicrosoft SharepointTechno functionalConsultingWorkflowmicrosoftCRM
Remote
Remote
Business Analyst
(Based On Interview)
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