Business Systems Analyst

Define and prioritize the product backlog for SFDC-based quoting and subscription management tools. Serve as the SME for Salesforce Sales Cloud, CPQ (Configure, Price, Quote), and Partner/Channel enablement tools. Own the roadmap and delivery of features that support direct and indirect sales models, especially for recurring revenue and usage-based products. Business Alignment: Collaborate with Sales, Channel Ops, Revenue Ops, Finance, and Engineering teams to gather requirements, define user stories, and validate solutions. Translate complex business needs into scalable and intuitive technical solutions. Execution: Lead sprint planning, backlog grooming, and story definition in partnership with the engineering team. Ensure cloud-native applications (e.g. MuleSoft, AWS-based Microservices) are integrated seamlessly with Salesforce. Work with QA and UAT teams to ensure high-quality releases. Stakeholder Engagement: Conduct regular demos and feedback sessions with stakeholders and executive sponsors. Communicate roadmap updates, key risks, and timelines transparently and effectively. What we re looking for Have a minimum of 6-10 years of overall experience, with 5 years as a Product Owner or Business Systems Analyst in SFDC/Quoting/Subscription domains. Have hands-on experience with Salesforce Sales Cloud, CPQ tools (e.g. Salesforce CPQ, Apttus), and partner channel systems. Have deep understanding of subscription lifecycle processes - quote to cash, amendments, renewals, and churn handling. Cloud-native architectures, REST APIs, and system integrations experience . A track record of driving large-scale enterprise SaaS or subscription-based transformations. Experience with CPQ, Billing, Revenue recognition systems and processes, Finance, Marketing, and other non Revenue team systems and processes. Exceptional business acumen in B 2B SaaS and channel-led GTM (Go To Market) motions. Salesforce Admin or CPQ Qualification is preferred. Role: Technical Lead Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills UsageSalesSFDCSenior AnalystFocusBillingRevenue recognitionCloudChannel salesSalesforce